Source: Brian, via Wikimedia Commons.
Believe it or not, when you get an email from an airline asking you to "rate your experience from your recent flight." the airline is watching closely.
As The Wall Street Journal discussed last month, the response rates to email surveys for flights can get as high as 20%, much higher than the standard email survey goal of 5%. Apparently, when folks have positive or negative experiences on an airline, they like to have their voices heard.
Net promoter scores
Designed by Bain & Company consultant Fred Reichheld, Net Promoter Scores, or NPS, are one of the most closely tracked metrics of these email surveys. In essence, the NPS measures how likely a flier is to recommend an airline to someone else, on a scale of 1 to 10.�
According to the Journal, officials at Southwest (NYSE: LUV ) �and Virgin America monitor NPS results vigilantly. And executives from both JetBlue (NASDAQ: JBLU ) and Delta (NYSE: DAL ) �"are convinced NPS results correlate to company profits, since stronger loyalty means stronger ticket sales."�
Top 10 Supermarket Stocks For 2015: Gannett Co. Inc. (GCI)
Gannett Co., Inc. operates as a media and marketing solutions company in the United States and internationally. Its Publishing segment publishes 83 U.S. daily newspapers with affiliated online sites, including USA TODAY, a national, general-interest daily newspaper; USATODAY.com; USA WEEKEND, a magazine supplement for newspapers; Clipper Magazine, a direct mail advertising magazine; bi-weekly Nursing Spectrum and NurseWeek periodicals; and military and defense newspapers. This segment also includes 17 paid-for daily newspapers; approximately 200 weekly newspapers, magazines, and trade publications; and approximately 600 non-daily publications, as well as involves in commercial printing, newswire, marketing, and data services operations. The company?s Digital segment owns and operates CareerBuilder, an employment Web site, which offers online recruitment and career advancement services for employers, employees, recruiters, and job seekers; ShopLocal, which provides multicha nnel shopping and advertising services; Planet Discover, which offers hosted search and advertising services; PointRoll, which provides digital marketing services and technology; and Schedule Star, which offers scheduling solution for high school athletic departments. Its Broadcasting segment operates 23 television stations and affiliated Web sites, which produce local programming, such as news, sports, and entertainment programming. This segment also includes Captivate Network, a national news and entertainment network that delivers programming and full-motion video advertising on video screens located in elevators of office towers and select hotel lobbies in North America. The company has strategic business relationships with online affiliates, including Classified Ventures, ShopLocal.com, Topix, and Metromix LLC, as well as strategic marketing agreement with Microsoft. Gannett Co., Inc. was founded in 1906 and is headquartered in McLean, Virginia.Advisors' Opinion:
- [By Ben Levisohn]
Gannett (GCI) rose 3.6% to $26.67 after Belo (BLC) shareholders approved a merger of the two companies. Belo’s stock fell 0.6% to $13.72.
Carnival (CCL) fell 5.3% to $32.70 today, a day after falling nearly 8% on disappointing earnings. Barron’s says it’s time to buy.
- [By Mike Deane]
Early on Monday morning, Gannett (GCI) had its price target raised to $35 from $34 at FBR Capital. The ratings company also affirmed that Gannett is a “Top Pick.”�
Gannett, a publishing and broadcasting company that operates in the U.S. and the U.K., currently has a price of $29.76, and FBR’s new target suggests an 18% upside.
FBR analyst William Bird had the following comments about GCI’s PT raise: “Based on our analysis, we estimate that Gannett’s spectrum is worth approximately $2.2 billion, or $9 per share, roughly doubling in value from the�acquisition�of BLC (i.e., pre-deal valuation of ~$1.1 billion). Separately, we are lowering our 2014 EPS estimate by $0.07 to reflect the previously announced sale of three stations to MDP (note: an expected midyear close means that the stations will not be in operating results from January 1, but the proceeds will not be received until midyear). We are increasing our price target to $35 from $34 to reflect shareholder accretion from the sale. We like Gannett’s improving business mix, growth profile, and ability to drive growth with its own propeller through higher retrans, synergies, and potential TV acquisitions.”
Gannett stock was inactive in pre-market trading. So far this year, the company’s stock is up 0.61%.
- [By Sue Chang]
Gannett Co. (GCI) �is projected to post earnings of 41 cents a share in the third quarter.
Top 10 Media Companies To Buy Right Now: Comcast Corporation(CMCSA)
Comcast Corporation, together with its subsidiaries, provides entertainment, information, and communications products and services in the United States and internationally. Its Cable Communications segment provides video, high-speed Internet, and phone services to residential and business customers. As of June 30, 2011, its cable systems served approximately 22.5 million video customers, 17.5 million high-speed Internet customers, and 9.1 million phone customers. The company?s Cable Networks segment operates cable entertainment networks, such as USA Network, Syfy, E!, Bravo, Oxygen, Style, G4, Chiller, Sleuth, and Universal HD; news and information networks, including CNBC, MSNBC, and CNBC World; cable sports networks comprising Golf Channel and VERSUS; regional sports and news networks; international entertainment, and news and information networks, such as CNBC Europe, CNBC Asia, and Universal Networks International portfolio of networks; cable television production oper ations; and digital media properties consisting primarily of brand-aligned Websites and other Websites, such as DailyCandy, Fandango, and iVillage. Its Broadcast Television segment operates the U.S. broadcast networks, NBC and Telemundo; 10 NBC and 15 Telemundo owned local television stations; broadcast television productions; and related digital media properties. The company?s Filmed Entertainment segment operates Universal Pictures, which produces, acquires, markets, and distributes filmed entertainment and stage plays worldwide in various media formats for theatrical, home entertainment, television, and other distribution platforms. Its Theme Parks segment operates Universal Studios Hollywood park and Wet ?n Wild water park, as well as licenses intellectual properties and provides services to third parties that own and operate Universal Studios Japan and Universal Studios Singapore. Comcast Corporation was founded in 1963 and is based in Philadelphia, Pennsylvania.Advisors' Opinion:
- [By Charles Sizemore]
AT&T�� purchase of DirecTV is very much a ��e too��merger following the $45 billion union of Comcast (CMCSA) and Time Warner Cable (TWC) to form a TV and internet juggernaut. From the looks of things, it looks as if AT&T�� motivation was a fear of being left behind by its larger rivals. The move will massively expand AT&T�� pay TV presence; at 20 million, DirecTV has roughly four times as many TV subscribers as AT&T.
- [By Michael Calia]
Comcast Corp.(CMCSA) is much more likely to work with Charter Communications Inc.(CHTR) on a bid for Time Warner Cable Inc.(TWC) than to pursue an offer on its own, said a person familiar with the situation–a major boost to Charter’s hopes of winning the takeover battle.
Top 10 Media Companies To Buy Right Now: Cablevision Systems Corporation (CVC)
Cablevision Systems Corporation provides telecommunications and media services. It operates in two segments, Telecommunications Services and Other. The Telecommunications Services segment is involved in television business, including video, high-speed data, and VoIP operations, as well as the provision of commercial data and voice services. The Other segment offers Newsday, a daily newspaper; amNewYork, a free daily newspaper; and Star Community Publishing, a group of weekly shopper publications; and newsday.com and exploreLI.com. This segment also engages in motion picture theatre business, Clearview Cinemas; provision of the News 12 Networks, a regional news programming services; and the MSG Varsity network, a network covering high school sports and activities, and other local programs, as well as cable television advertising. Cablevision Systems Corporation was founded in 1985 and is headquartered in Bethpage, New York.Advisors' Opinion:
- [By Teresa Rivas]
On the flip side, Advanced Micro Devices (AMD) takes the dubious honor of most overbought: It has 40.3% to fall, based on its Goldman �target price. �The top five includes Cablevision Systems (CVC) Hewlett-Packard (HPQ), Intel (INTC) and U.S. Steel (X). Other big players on the list are Microsoft (MSFT), Cliffs Natural Resources (CLF), and Staples (SPLS).
Top 10 Media Companies To Buy Right Now: DIRECTV(DTV)
DIRECTV provides digital television entertainment in the United States and Latin America. The company provides direct-to-home (DTH) digital television services, as well as multi-channel video programming distribution services in the United States. It offers various channels of digital-quality video entertainment and CD-quality audio programming directly to subscribers' homes or businesses, as well as video-on-demand services; and approximately 160 national high-definition television channels and 4 3D channels. The company also provides premium professional and collegiate sports programming, such as the NFL SUNDAY TICKET package, which allows subscribers to view the NFL games. In addition, it offers DTH digital television services in Latin America and the Caribbean, including Puerto Rico. The company provides its local and international programming under the DIRECTV and SKY brand names. As of December 31, 2010, it served approximately 19.2 million subscribers in the United States; and 8.9 million subscribers in Latin America. The company was founded in 1990 and is based in El Segundo, California.Advisors' Opinion:
- [By Jon C. Ogg]
We still have many key oil and energy companies reporting in the week ahead but we have now seen the sector leaders report earnings. Earnings previews have been prepared for the following stocks:CME Group Inc. (NASDAQ: CME) Hertz Global Holdings Inc. (NYSE: HTZ) Kellogg Company (NYSE: K) DirecTV (NASDAQ: DTV) Office Depot Inc. (NYSE: ODP) and OfficeMax Incorporated (NYSE: OMX) Tesla Motors Inc. (NASDAQ: TSLA) T-Mobile US, Inc. (NYSE: TMUS) American Water Works Company Inc. (NYSE: AWK) Duke Energy Corp. (NYSE: DUK) QUALCOMM Inc. (NASDAQ: QCOM) Time Warner Inc. (NYSE: TWX) Whole Foods Market Inc. (NASDAQ: WFM) Groupon Inc. (NASDAQ: GRPN) Molycorp Inc. (NYSE: MCP) The Walt Disney Company (NYSE: DIS) Priceline.com Inc. (NASDAQ: PCLN) The Wendy’s Company (NYSE: WEN)
CME Group Inc. (NASDAQ: CME) reports earnings on Monday morning. With all of the exchange mergers of the last decade this remains one of the dominant exchanges. Estimates are $0.73 EPS and $713.3 million in revenue. Keep in mind that this exchange is now worth $25 billion. At $74.70, the consensus analyst price target is only just barely higher at almost $75.50.
- [By Brian Stelter]
Comcast, DirecTV (DTV), Verizon (VZ, Tech30) and other companies work hard to keep "churn" -- a term for customers coming and going -- as low as possible.
- [By Luke Jacobi]
Sunday night AT&T (NYSE: T) and DirecTV (NYSE: DTV) officially announced intentions for AT&T to acquire DirecTV. The deal assigns DirecTV a $67.1 billion enterprise value. DirecTV shareholders will receive most of the payout in AT&T stock and about a third in cash.
- [By Anders Bylund]
But wait -- there's more! In case you were wondering why DISH is so interested in wireless assets, you'd get another clue by glancing at satellite rival DIRECTV (NASDAQ: DTV ) . The larger satellite operator is interested in buying all or part of online video specialist Hulu, which is currently owned by a cabal of Hollywood studios that don't always get along. DIRECTV would presumably boost its digital services with the Hulu bid, paving the way toward abandoning the costly satellite strategy in favor of a more direct digital streaming option.
Top 10 Media Companies To Buy Right Now: CBS Corporation(CBS)
CBS Corporation, together with its subsidiaries, operates as a mass media company in the United States and internationally. The company?s Entertainment segment distributes a schedule of news and public affairs broadcasts, sports, and entertainment programming; produces, acquires, and distributes programming, including series, specials, news, and public affairs; produces and distributes theatrical motion pictures across various genres; and operates online content networks for information and entertainment. Its Cable Networks segment owns and operates multiplexed channels that offers subscription program services, including recently released theatrical feature films, original series, documentaries, boxing, mixed martial arts and other sports-related programming, and special events; and CBS College Sports Network, a 24-hour cable program service related to college sports. This segment also owns and manages Smithsonian Networks, which operates Smithsonian Channel, a basic cab le service in the United States. The company?s Publishing segment publishes and distributes adult and children?s consumer books in printed, audio, and digital formats. Its Local Broadcasting segment owns 29 broadcast television stations; owns and operates 130 radio stations in 28 U.S. markets and related online properties; and owns local Websites that combine television and radio local media brands online to provide the latest news, traffic, weather, and sports information, as well as local discounts, directories, and reviews. The company?s Outdoor segment sells advertising space on various media, including billboards, transit shelters and other street furniture, buses, rail systems, mall kiosks, stadium signage, and in retail stores. CBS Corporation was founded in 1986 and is headquartered in New York, New York.Advisors' Opinion:
- [By WALLSTCHEATSHEET]
CBS is one of the largest nationwide providers of entertainment and mass media services, and the company recently reported earnings that impressed investors. The stock is now trading at highs for the year, and seems like it wants to keep going.�Over the last four quarters, investors in the company have been excited, as earnings and revenue figures continue to grow. Relative to its peers and sector, CBS has been a year-to-date performance leader. Look for CBS to OUTPERFORM.
Top 10 Media Companies To Buy Right Now: DISH Network Corporation(DISH)
DISH Network Corporation, through its subsidiaries, provides direct broadcast satellite (DBS) subscription television services in the United States. It offers programming that includes approximately 280 basic video channels, 60 Sirius satellite radio music channels, 30 premium movie channels, 35 regional and specialty sports channels, 2,800 local channels, 250 Latino and international channels, and 55 channels of pay-per-view content. The company also offers local HD channels in approximately 160 markets and 215 national HD channels; and receiver systems, including a small satellite dish, digital set-top receivers, and remote controls. In addition, it provides DISHOnline.com, which enables DISH Network subscribers to watch 150,000 movies, television shows, clips, and trailers; DISH Remote Access that enables subscribers to remotely manage their DVRs using compatible mobile devices, such as smartphones, tablets, and laptops through their broadband-connected receiver; and Go ogle TV that enables DISH Network subscribers to search the Internet, check email, interact with social media, and find additional online programming content while simultaneously watching television. As of March 31, 2011, the company had approximately 14.191 million customers. DISH Network provides receiver systems and programming through direct sales channels; and independent third parties, such as small satellite retailers, direct marketing groups, local and regional consumer electronics stores, nationwide retailers, and telecommunications companies. The company was founded in 1980 and is headquartered in Englewood, Colorado.Advisors' Opinion:
- [By Anders Bylund]
DISH Network (NASDAQ: DISH ) may have lost the high-stakes poker game over some serious wireless operations, but the satellite broadcaster has plenty of backup ideas up its sleeve. First up: a fresh marketing agreement with Southwest Airlines (NYSE: LUV ) that delivers free movies and TV shows to Southwest passengers, courtesy of DISH.
- [By Rich Duprey]
The simple news is that investor advisory service Institutional Shareholder Services has put its imprimatur of approval on the proposed $20.1 billion acquisition of Sprint (NYSE: S ) by Japan's Softbank, dealing an apparent blow to a higher, competing bid by DISH Network (NASDAQ: DISH ) , which has offered $25.5 billion.
Top 10 Media Companies To Buy Right Now: News Corporation(NWSA)
News Corporation operates as a diversified media company worldwide. Its Cable Network Programming segment produces and licenses news, business news, sports, general entertainment, and movie programming for distribution through cable television systems and direct broadcast satellite operators primarily in the United States, Latin America, Europe, and Asia. The company?s Filmed Entertainment segment produces and acquires live-action and animated motion pictures for distribution and licensing in entertainment media, as well as produces and licenses television programming worldwide. Its Television segment operates 27 broadcast television stations in the United States. The company?s Direct Broadcast Satellite Television segment distributes programming services via satellite and broadband directly to subscribers in Italy. Its Publishing segment provides newspapers and information services, such as publishing national newspapers in the United Kingdom, approximately 146 newspapers in Australia, and a metropolitan and a national newspaper in the United States; book publishing services, including the publishing of English language books worldwide; and integrated marketing services comprising the publishing of free-standing inserts, which are marketing booklets containing coupons, rebates, and other consumer offers, as well as provides in-store marketing products and services, primarily to consumer packaged goods manufacturers in the United States and Canada. The company also sells advertising, sponsorships, and subscription services on the company?s various digital media properties and outdoor advertising space on various media primarily in Russia and eastern Europe; and provides data systems and professional services that enable teachers to use data to assess student progress and deliver individualized instructions. News Corporation was founded in 1922 and is headquartered in New York, New York.Advisors' Opinion:
- [By WALLSTCHEATSHEET]
News Corp. is a media and information services company that has recently spun-off of its very profitable entertainment segment. The company’s�Chief Executive Lex Fenwick,�has left the company after two years in the job. The stock has been trading sideways over the last couple of months and is currently pulling back. Over the last four quarters, earnings and revenues have been on the rise. However, investors have had mixed feelings about recent earnings announcements. Relative to its peers and sector, News Corp. has been a weak year-to-date performer. WAIT AND SEE what News Corp. does this quarter.
- [By WALLSTCHEATSHEET]
News Corp. is a media and information services company that was recently spun off of its very profitable entertainment segment. A popular hedge fund has recently acquired a significant portion of the company’s voting stock. The stock has been moving higher after its recent spinoff. Over the last four quarters, earnings and revenues have been rising, which has pleased investors in the company. Relative to its peers and sector, News Corp. has been a weak year-to-date performer. WAIT AND SEE what News Corp. does this coming quarter.
- [By Gary Bourgeault]
Storyful acquired by News Corp.
It was an excellent decision by News Corp. (NASDAQ: NWSA ) to acquire Storyful for $25 million. The company now has the resources to scale out much quicker in what will become a crowded market.
- [By Jon Friedman]
The new News Corp. (NASDAQ: NWSA ) has a lot to prove as a stand-alone company.
This News Corp. is the product of a split between the former media conglomerate also known as News Corp., which then consisted of one company containing ample entertainment, broadcasting, and print-media assets. When the old News Corp. CEO Rupert Murdoch chose to divide it into two separate companies, with trading commencing on July 1, the new News Corp. inherited the print-journalism assets, including The Wall Street Journal and the�perennially money-bleeding�New York Post, as well as book publisher HarperCollins and Dow Jones (for which I worked, as a media columnist at MarketWatch, from 2007 till early this year).